Consultation & Services

Can we help you?

To contact us, use the "Join Us" section (top right of our website) where you will find:

  • our telephone contact information;
  • our email address;
  • the address of our Facebook page to write to us via private messaging;
  • or fill in the right-hand part in the "Join Us" section, to contact us directly.

 

How should I respond to a problem with my cat?

  • Any behavior problems might be medical in origin. This is why it is imperative that you consult a veterinary to eliminate any medical causes of the behavior problem up front.  
  • Call us or write to us. Many problems can easily be solved by a few quick suggestions, free of charge. If this is not the case in your situation, we might still be able to alleviate the problem by suggesting some immediate measures you can take before booking an actual consultation.
  • Several cases necessitate no more than a single phone consultation—sometimes requiring that you send us photos or videos (that you can easily providewith your smart phone) so that we may better assess the situation. Phone consultations often prove more efficient than on-site consultations, since cats tend to behave differently in the presence of strangers. Even if we did go to your house, we might not be able to witness the problematic behavior.
  • In cases related to an environment issue and the way your house is organized, it will be important for us to see the place first-hand in order to diagnose the problem correctly and suggest an adequate solution.
  • If your cat shows an aggressive or fearful behavior, a first-hand analysis of its behavior is generally essential and an on-site consultation might be necessary.

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How much does a consultation cost?

IN NORT AMERICA

IN EUROPE

 

RATES IN NORTH AMERICA

We offer two types of services and each can be provided at home, by phone or via internet.

  • Consultation for behaviour problems : Solve one or many behaviour problems in the same consultation, in addition to receiving tips and tricks to better enrich and adapt your cat’s environment.
     
    • Hourly rate (tax not included) : $110/hr 
      IMPORTANT – A consultation lasts at least 1h30.  
       
  • Feline coaching : This type of service is not intended to solve problems, but to offer advice about how to live in better harmony with your cat. This type of consultation is often favoured by people who are looking or have just adopted a new cat or kitten or by owners who seek to update their knowledge or techniques in order to better educate their cat.
  • Hourly rate (tax not included) : coming in February 2019
    IMPORTANT – This service requires at least 30 minutes. However, for home visits, the minimum is 90 minutes.

Both services are offered: 

  • At home 
    Your Cat Educator’s travel expenses are added to the consultation rate. These fees will be communicated to you in response to your consultation request. They vary according to your place of residence. We always try to assign the Cat Educator who lives closest to you in order to minimize travel costs. If this is not possible for various reasons, we will present you with alternatives. After an initial home visit, if further consultations are required, travel costs will be billed for each trip. Applicable taxes will be applied to travel expenses.
  • Over the phone
  • Skype or Facebook Messenger

 

IMPORTANT NOTICE – Consultations require at least 1h30 ($165, tax not included). Unless otherwise specified by your Cat Educator, no consultation may last less than this. Your consultant and you will assess the situation after 90 minutes and discuss whether additional time is needed (at the same hourly rate, rounded to 15 minutes), either for the consultation or for follow-ups.

 

Students aged 18 to 25 as well as foster families linked to recognized shelters may be eligible to a 20% discount upon presentation of appropriate supporting documents.

INCLUDED – Each consultation includes a consultation report upon request and a brief follow-up over the phone or by e-mail, 1 or 2 weeks after the consultation.

 

RATES IN EUROPE

We offer two types of services and each can be provided at home, by phone or via internet.

  • Consultation for behaviour problems : Solve one or many behaviour problems in the same consultation, in addition to receiving tips and tricks to better enrich and adapt your cat’s environment.
     
    • Hourly rate (all taxes included) : €65/hr 
      IMPORTANT – A consultation lasts at least 1h30

 

  • Feline coaching : This type of service is not intended to solve problems, but to offer advice about how to live in better harmony with your cat. This type of consultation is often favoured by people who are looking or have just adopted a new cat or kitten or by owners who seek to update their knowledge or techniques in order to better educate their cat.
  • Hourly rate (tax not included) : coming February 2019
    IMPORTANT - IMPORTANT – This service requires at least 30 minutes. However, for home visits, the minimum is 90 minutes.

Both services are offered: 

  • At home 
    Your Cat Educator’s travel expenses are added to the consultation rate. These fees will be communicated to you in response to your consultation request. They vary according to your place of residence. We always try to assign the Cat Educator who lives closest to you in order to minimize travel costs. If this is not possible for various reasons, we will present you with alternatives. After an initial home visit, if further consultations are required, travel costs will be billed for each trip. Applicable taxes will be applied to travel expenses.
  • Over the phone
  • Skype or Facebook Messenger

 

IMPORTANT NOTICE – Consultations require at least 1h30 (€97,50 TTC).  Unless otherwise specified by your Cat Educator, no consultation may last less than this. Your consultant and you will assess the situation after 90 minutes and discuss whether additional time is needed (at the same hourly rate, rounded to 15 minutes), either for the consultation or for follow-ups.
 

Students aged 18 to 25 as well as foster families linked to recognized shelters may be eligible to a 20% discount upon presentation of appropriate supporting documents.

INCLUDED – Each consultation includes a consultation report upon request and a brief follow-up over the phone or by e-mail, 1 or 2 weeks after the consultation.

Please note that in France, all our consultants are CCAD certified.

THE CAT EDUCATOR ADVANTAGE

Cat Educator is not a single consultant. It’s a team. Your Cat Educator has access to the knowledge of every member or our large team in order to help you better. You can also ask for another Cat Educator at any time, should you not be satisfied with the one assigned to you.

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Are Cat Educator's services successful?

  • Since cats are living beings gifted with unique feelings and life experiences, it would be dishonest to claim that we can solve any feline problem. However, in 85% of the cases we have encountered, a single consultation was sufficient to solve the issue with Kitty’s behavior in less than two weeks.
  • Although certain behaviors, such as fearfulness, sociability issues and some cases of aggressiveness might need a little more time and effort on your part, they might not require more than one consultation.
  • All consultations include a phone or email follow-up (for no additional fee). Whether you fear your cat does not respond to our suggestions or you simply want to make sure you are applying the techniques we taught you correctly, we will be available to help you.

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How can I find a feline behavior specialist that I can trust?

  • Currently, there is no official training specialized in feline behavior approved by Quebec’s Ministère de l’Éducation et de l’Enseignement supérieur, with the exception of classes on the subject offered to students of veterinarian medicine specializing in animal behavior. Some associations with various degrees of credibility claim to offer training (which is generally very expensive) in feline behavior, but so far none of them are government approved in Quebec and Canada.
  • Although some US associations charge high membership fees, their members only need to undergo an evaluation on paper to get their certification (it can be easy to look good on paper). You should always favor associations that require their members to undergo regular training to get certified—the certification should be valid for a fixed period of time—over those that don’t.
  • Beware GREATLY of any animal behavior specialist who doesn’t hold a degree in veterinarian medicine and claims to be able to treat a medical issue or an issue relating to a medication. 
  • Review a list of the training programs that the specialist has undergone, and make sure that some of them are recent: the field evolves very fast! You can check online whether the trainers are professionals with proper credentials.
  • The number of years of experience is rarely significant. A better indicator of expertise is the number of consultations given over the last few years: first-hand experience is very important. Although training and certification are valuable, only experience will truly teach a specialist to correctly diagnose a behavioral problem. Moreover, experience will help the consultant to better interact with pet owners and to transfer his knowledge to the clientele. 
  • Ask for a minimum of three to four veterinarian references (so as to make sure that the alleged specialist does not only happen to be the friend of a vet). Bear in mind that few veterinarians will reference a consultant in animal behavior. If several do, it is very likely that you have found a qualified specialist. Also note that a consultant who enjoys a large media platform (newspapers, magazines, TV, and so on) is not necessarily qualified. The above might be surprising coming from us, the president of our firm himself enjoying such a platform. However, the media often employs so-called specialists without doing a thorough background check.  
  • Check if, during the two previous years, the consultant has actively participated in conferences in the professional animal world. A consultant of ill repute will not be invited to contribute to such events.
  •  Check if the consultant you are considering is affiliated with other businesses in the animal field, and if so for how long. Big players in the field and serious associations will rarely keep a controversial partnership. Though there might be some exceptions, it is usually a good indicator of the specialist’s reputation. 

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What services are offered where I live?

We offer our services wherever you reside.

If you are interested in a consultation at home, we serve the greater Montreal area, Trois-Rivieres, Quebec, Gatineau, as well as Paris and Toulouse in France.

As for consultations by phone or Skype, when applicable, long distance telephone fees are assumed by the client.

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What are my payment options?

Cash, Interac e-Transfer, credit card or PayPal.

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Be informed of our next training sessions
If you wish to be notified when new training sessions are available, please send us an email to info@educhateur.com asking us to be added to the Newsletter.